01 At the scene

Starting Your Personal Injury Claim in Chicago

Car crashes are unexpected and jarring. You might feel disoriented or dazed, not to mention hurt. Even if it was a minor crash and it seems like any damage is limited to your car, there are ways to protect yourself and your recovery. Take these steps to secure your financial future and your health.

woman on phone after car accident

You get medical care

Your health comes first—and timely treatment also protects your claim. Getting evaluated right away (ER, urgent care, or your primary physician) creates a medical record that links the crash to your injuries. Insurers scrutinize “gaps in treatment,” so follow your doctor’s plan and attend all referrals (orthopedics, PT, pain management, neurology, imaging). Consistent care shows you’re doing your part to recover and prevents the insurer from arguing you made things worse by not following orders.

  • Tell providers it was a crash: Make sure intake forms note a motor-vehicle collision as the injury mechanism so records clearly connect the accident to your symptoms.
  • Document everything: Keep discharge papers, prescriptions, work restrictions, and therapy notes. Photograph visible injuries (with dates) and keep a simple symptom journal.
  • Mind your activities: Follow restrictions. Overexertion, missed appointments, or ignoring medical advice gives insurers reasons to devalue your claim.
  • Insurance & billing: Use health insurance if you have it; optional “MedPay” (if on your auto policy) may reimburse out-of-pocket medical costs. We help coordinate benefits and address liens so bills don’t derail recovery.

Bottom line: Prompt, consistent care helps you heal and creates the evidence we need to prove injury, causation, and damages.

You start your insurance claim

Notify your insurer (and, if applicable, the at-fault driver’s carrier) as soon as possible. You can report basic facts without giving a recorded statement or detailed interview. Early notice preserves coverage; premature statements can be used against you.

  • Share only essentials: Date, time, location, vehicles/people involved, and the police report number. Politely decline a recorded statement until you’ve spoken with counsel.
  • Don’t guess or minimize: If you don’t know an answer, say so. Avoid phrases like “I’m fine.” Many injuries emerge over days or weeks.
  • Protect your privacy: Do not sign broad medical authorizations. Insurers sometimes seek years of unrelated records. We provide tailored, relevant documentation instead.
  • Track losses from day one: Save towing/repair estimates, rental receipts, co-pays, mileage to appointments, and missed-work notes from your employer.
  • Coverage lanes to know: Property damage, bodily injury liability, uninsured/underinsured motorist (UM/UIM), and medical payments (if elected). We help you open the right claims in the right order.

Pro tip: Call us before returning adjuster calls. We’ll guide what to say (and what not to) so you don’t unintentionally undercut your case.

Chicago Auto Insurance Claims Do’s and Don’ts

You hire a lawyer

Serious injuries, disputed fault, or multiple insurers are signals to bring in counsel early. The insurer’s goal is to pay as little as possible under the policy. Our goal is full, fair compensation based on the evidence and Illinois law. Retaining one of our top-rated Chicago car accident lawyers levels the playing field and often improves the value of your claim.

  • Immediate protection: We take over adjuster communications, issue evidence-preservation (spoliation) letters, and secure video, vehicle data, and key records before they disappear.
  • Liability strategy: We investigate independently, identify all at-fault and vicariously liable parties (employers, owners, contractors), and align the claim with the strongest theories of negligence.
  • Damages build-out: We document medical needs, future care, wage loss, and the impact on daily life (journals, “day-in-the-life” visuals) to support both economic and non-economic damages.
  • Negotiation to litigation: We position your claim for settlement with a targeted demand package—and, if the carrier won’t deal fairly, we’re prepared to file suit and litigate in the appropriate Illinois court.
  • Contingency fee: No upfront fees. You pay nothing unless we recover compensation for you.

Next step: Focus on your recovery. We’ll handle insurers, deadlines, and evidence while you heal.

5 Reasons To Hire A Car Accident Lawyer

02 Your Lawyer's Next Steps

Your Chicago Accident Lawyer Will Get to Work

While you're working on your physical recovery, our team will be working on securing justice and compensation. We know how traumatic a car crash is, and in our experience, our clients want relief quickly. But it's critical to build a case that's solid. We'll communicate with you every step of the way, and make sure you know your options before we make any decisions. We're here to uplift you through your hardships.

Attorney Jared Staver on phone talking with client

Your lawyer investigates

A strong case begins with a thorough, independent investigation. Insurance companies will conduct their own inquiries—but their goal is to minimize payouts, not uncover the full truth. Your attorney’s investigation ensures that no piece of critical evidence is overlooked or misinterpreted. At Staver Accident Injury Lawyers, P.C., we don’t simply review the insurer’s findings—we build our own case from the ground up using professional experience, forensic insight, and expert resources.

  • Scene preservation: We visit or reconstruct the accident scene to capture photographs, videos, measurements, and diagrams before evidence is altered or destroyed. In auto cases, this includes skid marks, debris fields, vehicle resting positions, and weather or lighting conditions.
  • Witness interviews: Eyewitnesses provide real-world perspectives insurers may ignore. We locate and interview them promptly to secure statements while details are still fresh.
  • Police reports and expert reviews: We obtain police crash reports, citations, and any available 911 or dispatch recordings, then cross-check them against our findings. We often retain accident reconstructionists, engineers, and biomechanics experts to explain how and why a crash occurred.
  • Digital and physical evidence: Modern cases hinge on electronic data—dashcams, surveillance footage, black box (EDR) readings, phone usage logs, and GPS tracking. We issue preservation letters to stop companies from deleting this data.
  • Medical correlation: By comparing medical records with the timeline of impact forces and symptoms, we connect your injuries directly to the event, blocking insurer claims that your pain was “preexisting.”

In short: Your lawyer’s investigation ensures the evidence tells the full story—not just the version the insurer wants you to believe.

Your lawyer identifies potential defendants

Liability in a personal injury case is rarely one-dimensional. More than one person, business, or organization can share fault for your injuries. Your attorney’s job is to find every responsible party—because each may bring its own insurance coverage and legal obligation to pay.

  • Direct negligence: The individual whose actions directly caused your injuries, such as a speeding driver, distracted trucker, or negligent property owner.
  • Vicarious liability: Employers can be held responsible for employees acting within their job duties. For example, a delivery company may be liable for a driver who caused a crash while making deliveries.
  • Negligent entrustment: A vehicle owner who lends their car to an unlicensed or intoxicated driver can share responsibility for the resulting damage.
  • Third-party negligence: Maintenance contractors, product manufacturers, or subcontractors may also be liable—for example, a tire company for a blowout, or a property management firm for poor maintenance.
  • Government liability: In limited cases, city or state entities may be responsible for defective roads, unmarked hazards, or traffic control failures (with special procedures and shorter deadlines).

We carefully trace the chain of events to see where negligence began, who enabled it, and how each party’s role intersects. This comprehensive approach maximizes available recovery sources and protects you from partial compensation.

Your lawyer calculates your damages

Once liability is established, the next step is to determine how much your case is worth. A personal injury claim includes both economic and non-economic losses—tangible financial costs and the human toll of pain, disruption, and loss of normal life. Your attorney compiles evidence to ensure every category of damages is proven and valued accurately.

  • Economic damages: We total all medical expenses, lost wages, transportation costs, home modifications, and other out-of-pocket losses. For long-term or catastrophic injuries, we project future care, ongoing therapy, lost earning capacity, and medical inflation.
  • Non-economic damages: These include pain and suffering, emotional distress, disfigurement, disability, and loss of enjoyment of life. We work with you to demonstrate how your injuries have changed your daily routine, family life, and future outlook.
  • Evidence development: We may recommend keeping a recovery journal or preparing a “Day in the Life” video showing how your injuries impact ordinary activities. This humanizes your claim for adjusters, mediators, and juries.
  • Expert input: Economists, vocational experts, and life-care planners help us translate medical findings into concrete dollar values that fully represent your present and future losses.

Our goal: a comprehensive valuation that accounts for every hardship—financial, physical, and emotional—caused by the accident.

Your lawyer sends a demand letter

Once the investigation and damages analysis are complete, your claim formally begins with a demand letter. This carefully written communication outlines the facts, evidence of liability, and total compensation sought. It signals to the insurance company that your case is fully prepared and supported by evidence—and that you’re ready to take legal action if they refuse to be fair.

  • Content: The letter summarizes how the accident occurred, identifies responsible parties, details your injuries and treatment, lists financial and non-financial losses, and requests a specific settlement amount.
  • Supporting documentation: Attached medical bills, records, employment verification, and photos/videos substantiate your damages claim.
  • Tone and timing: Professional but firm—crafted to open negotiations, not inflame them. Sent after your condition stabilizes (maximum medical improvement) or when sufficient data is available to value the case.
  • Next step: The insurer has a set period to respond—either to accept, reject, or counteroffer. If their offer is unreasonably low, your Staver attorney will begin preparing for litigation.

Think of the demand letter as your claim’s opening argument: a clear, evidence-backed statement that you are serious about securing full and fair compensation under Illinois law.

5 Ways to Get Max Value From a Car Accident Claim in Illinois

03 Going to court

Taking a Personal Injury Claim to Court in Illinois

Working towards a settlement can be a lengthy process. It's not uncommon for relief to take several months, even years, to arrive after a crash. We'll stand with you as we work towards a settlement, but if the insurance company isn't cooperating, we may need to consider a lawsuit. These are usually a last resort, but they're effective at holding the at-fault party responsible for your damages. We are prepared to fight for you in the courtroom, and fight for your full compensation.

courtroom scene

Your lawyer files a personal injury lawsuit

If the insurance company refuses to make a fair settlement after receiving your demand letter, the next step is to file a personal injury lawsuit. Filing suit does not automatically mean your case will go to trial—in fact, most personal injury cases in Illinois are resolved through settlement before trial—but it sends a strong message that you are serious about protecting your rights and holding the negligent party accountable.

  • Purpose of filing: Filing a lawsuit places legal pressure on the defendant and their insurer. It compels them to respond within strict deadlines and signals that you’re willing to pursue the matter in court if necessary.
  • Jurisdiction and venue: We file in the appropriate Illinois circuit court—usually in the county where the accident occurred or where the defendant resides or does business. If interstate or federal issues exist, we evaluate whether federal court is proper.
  • Complaint and service: Your attorney drafts a formal complaint describing what happened, the legal basis for liability, and the damages sought. The defendant is then “served” with the summons and must respond, typically within 30 days.
  • Early motions: Defendants often file motions to dismiss or to limit evidence. We counter these immediately and ensure the case stays on track.
  • Leverage: Filing suit strengthens our negotiating position. Many insurers become more reasonable once litigation begins, understanding the costs and risks of trial.

In short: Filing suit isn’t a last resort—it’s a powerful tool to move your claim forward and demonstrate your commitment to justice and full compensation.

Your lawyer uses discovery

Discovery is the most comprehensive and time-consuming part of litigation. It’s how each side exchanges information and evidence to build or defend a case. The discovery phase turns suspicions into proof and exposes weaknesses in the defense’s position. This process often leads to settlements once the truth comes to light.

  • Depositions: These are sworn out-of-court interviews where witnesses, parties, or experts answer questions under oath. Depositions often clarify facts or reveal inconsistencies in testimony.
  • Interrogatories: Written questions exchanged between parties that must be answered under oath. These can include inquiries about policies, training, prior complaints, or accident details.
  • Requests for production: Formal demands for documents, records, photos, maintenance logs, and electronic data. In trucking cases, for example, this could include driver logs or black box data; in a medical malpractice case, hospital charts and procedures.
  • Requests for admissions: True-or-false statements that simplify issues for trial by confirming undisputed facts—like ownership of a vehicle or existence of an insurance policy.
  • Expert discovery: Each side may hire experts (e.g., accident reconstructionists, medical specialists, or economists). Experts review evidence, write reports, and may testify later.

Why it matters: Discovery allows your Staver lawyer to uncover hidden details, test the defense’s story, and build a compelling, evidence-based narrative that supports your claim.

Settlement negotiations or prepare for trial

After discovery, both sides usually have enough information to evaluate the strengths and weaknesses of their positions. At this point, your case may proceed to settlement negotiations, often through mediation—a structured, confidential discussion overseen by a neutral third party. Many of our clients achieve successful settlements during this stage because insurers realize the risk and expense of trial outweighs the cost of resolving the case fairly.

  • Mediation: A mediator facilitates discussion between both sides to reach a voluntary agreement. While not binding, it’s highly effective when both parties negotiate in good faith.
  • Direct negotiations: Your Staver attorney will handle all discussions with opposing counsel and insurers, presenting a data-driven argument for your damages and countering any undervaluation.
  • Trial preparation: If settlement isn’t possible, we begin preparing your case for trial. This includes finalizing exhibits, subpoenaing witnesses, creating demonstratives (photos, animations, timelines), and crafting opening and closing statements.
  • Trial strategy: Our team of experienced litigators is always ready for court. We select jurors carefully, present expert testimony effectively, and make sure the defense’s narrative is fully challenged.

Whether through settlement or verdict, our mission remains the same: to secure the maximum recovery you’re entitled to under Illinois law and ensure those responsible are held accountable.

You appeal a verdict against you

If the jury rules in favor of the defendant, that’s not always the end of the story. Illinois law allows appeals when legal or procedural errors may have affected the verdict. Your Staver attorney will meticulously review the trial record to determine whether an appeal is justified and identify any grounds for reversal or retrial.

  • Grounds for appeal: Errors in jury instructions, improper evidence admission or exclusion, procedural mistakes, or judicial bias are common reasons to appeal.
  • Appellate process: We file a “notice of appeal” within the statutory deadline—usually 30 days after judgment—then prepare written briefs explaining why the verdict should be overturned.
  • Review by appellate court: The appellate judges review transcripts, filings, and arguments to decide whether to affirm, modify, or remand the case for a new trial.
  • New representation: Even if we didn’t handle your original trial, our appellate attorneys can analyze the case, preserve your rights, and handle the appeal from start to finish.
04 Have More Questions?

Personal Injury Claims & Lawsuit FAQs

The personal injury claims process is complicated, so it's understandable if you still have questions about your case. You might wonder where the lawsuit will need to be filed, if an attorney is really necessary, or what might delay the process. We can give you some answers here, but one of our Chicago car accident lawyers can go over your concerns directly.

man filing paperwork

Where Are Personal Injury Lawsuits Filed?

When a lawsuit becomes necessary to settle your personal injury claim, your attorney can help you understand everything you need to know about the filing process. Knowing where to file your lawsuit is critical. The Illinois Rules of Civil Procedure dictate the jurisdiction of civil claims, and the Staver team will look at every possible venue to ensure your lawsuit is filed correctly. If you were hit by another Chicago resident, your lawsuit should be filed in a Cook County court. But there’s a chance you could have a federal case. We’ll be able to review your case and ensure an accurate filing.

Are Personal Injury Settlements Taxable in Illinois?

Your settlement is generally not taxable in Illinois at either a state or federal level. Your Staver lawyer will be able to explain if your payout is taxable, but compensation for physical injuries is not usually taxable. Each case is unique, so it’s critical to review these questions with your lawyer.

What Can Be Used As Evidence in My Claim?

Your evidence will vary based on the circumstances of your claim. Your Staver attorney can explain what makes the most impact for your settlement. You’ll need to consider anything that can prove the other driver caused your damages and the extent of those damages as evidence. That means your medical bills, prescriptions, photos of the crash, videos, or eyewitness statements could be crucial to showing what you lost because of the crash. Your lawyer can craft the case around what evidence is available.

What Could Lower My Claim’s Value?

There are a few things that could lower your settlement amount. Illinois has a comparative negligence statute: your settlement will be lowered by the same amount you share responsibility for your losses. Any liability, up to 50%, can reduce your settlement amount. So if you’re 20% responsible for your crash, any settlement be reduced by 20%. If you’re more than 50% liable, you cannot pursue compensation from the other driver involved.

Do I really Need a Personal Injury Lawyer?

You might feel you can pursue a personal injury claim alone. Even with the most clear-cut evidence showing you deserve complete compensation, the insurance company will resist paying you for your losses. By trusting the Staver team, we can help you secure your compensation. Insurance companies will look for any out they can to keep from paying you. We’ll be able to fight them to ensure you get the money you need to recover after your traumatic experience.

How Long Do I Have to File a Personal Injury Lawsuit in Illinois?

In most Illinois personal injury cases, you have two years from the date of injury to file a lawsuit under 735 ILCS 5/13-202. Exceptions apply for minors, discovery-rule cases (where the injury wasn’t immediately apparent), and claims against government entities—which may require notice within one year. Missing these deadlines can permanently bar your claim, so contact an attorney immediately after an accident.

How Long Does a Personal Injury Case Take in Illinois?

The timeline varies depending on complexity, injury severity, and court schedules. Simple cases may settle within a few months after medical treatment concludes, while litigated cases—especially those requiring expert testimony or multiple defendants—can take 12 to 24 months. The Staver team works to resolve your case efficiently without compromising your total compensation.

What Happens After My Lawyer Files the Lawsuit?

After your complaint is filed and served, the defendant must answer—usually within 30 days. From there, both sides enter discovery, exchanging documents and taking depositions. Settlement discussions often continue alongside these steps. If no fair agreement is reached, your attorney will prepare for trial while keeping you informed at every stage.

What Is Mediation in an Illinois Personal Injury Case?

Mediation is a voluntary, confidential process where a neutral mediator helps both sides reach a fair resolution without going to trial. It’s common after discovery concludes. Many of our clients successfully settle through mediation because it avoids lengthy court proceedings while achieving favorable compensation.

Can I Still Settle After a Lawsuit Has Been Filed?

Yes. Filing a lawsuit does not prevent settlement—in fact, most cases resolve during litigation before reaching trial. Settlement can occur at any point before the judge or jury delivers a verdict. Negotiating after suit is filed often results in higher offers because the defendant understands you’re serious about pursuing justice.

What if the Other Driver Was Uninsured or Underinsured?

If the at-fault driver lacks sufficient coverage, your uninsured/underinsured motorist (UM/UIM) policy can step in. Illinois law requires insurers to offer these protections. Your Staver attorney can handle your UM/UIM claim directly with your insurer to ensure full payment under your policy.

Can I Sue if I Was Partially at Fault for the Accident?

Yes, as long as you were less than 50% responsible under Illinois’ modified comparative negligence rule. Your compensation will be reduced by your percentage of fault—for example, if you were 20% liable and awarded $100,000, your net recovery would be $80,000.

Do I Need to Go to Court for My Personal Injury Claim?

Not necessarily. Most personal injury cases are resolved through settlement negotiations or mediation, meaning you’ll never have to appear in court. However, if the insurance company refuses to make a fair offer, your attorney will file suit and handle all court appearances on your behalf, keeping you updated throughout the process.

Can I File a Claim for Emotional Distress in Illinois?

Yes. Illinois allows recovery for emotional distress when it results from a physical injury or extreme negligence. This includes anxiety, PTSD, or loss of normal life caused by the accident. Documentation from mental health professionals and testimony about life changes can help prove these damages.

What Costs Are Deducted from My Settlement?

Personal injury firms like Staver Accident Injury Lawyers, P.C., work on a contingency fee basis—meaning you pay nothing upfront. At the conclusion of your case, attorney fees (a set percentage of your recovery) and case expenses such as filing fees, expert witnesses, and record requests are deducted. All deductions are clearly outlined in advance for full transparency.

What Should I Bring to My First Consultation?

Bring all accident-related documentation, including the police report, photos, insurance information, medical bills, correspondence with insurers, and any witness details. Even partial or incomplete documents help your lawyer evaluate your case more accurately. Initial consultations are free, confidential, and focused on outlining your options.

What Happens If I Lose My Case?

If we don’t recover compensation, you owe nothing. That’s the promise of our contingency fee agreement—no upfront costs, no hourly rates, and no fees unless we win. Even in complex or hard-fought cases, your Staver attorney bears the financial risk so you can focus entirely on recovery.

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