What Questions do Insurance Companies Ask After an Accident | Staver Accident Injury Lawyers, P.C.
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What Questions do Insurance Companies Ask After an Accident

Written by Jared Staver

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Jared Staver is a Personal Injury Lawyer based in Chicago, Illinois and has been practicing law for over 20 years.

Jared Staver

CATEGORY: Auto Accidents, Insurance


If you have been involved in a car accident, you need to contact your insurance provider immediately. However, you should be prepared to answer a number of questions either on the phone or shortly after. The insurance company will ask you questions regarding the circumstances surrounding the event. While these interviews are normally hassle-free, it is important to be prepared.

The car accident lawyers at our firm can provide you with advice on how you should answer the insurance company’s questions. We can also help you file a personal injury lawsuit if the accident was not your fault.

Call (312) 236-2900 today to find out how you can seek compensation for your car accident injuries.

The Insurance Interview After an Accident

In most cases, the insurance company will interview you over the phone. However, if there is an office nearby, or if the circumstances surrounding your accident are extreme, you may be asked to attend an in-person interview. It is important to note that these meetings are focused on uncovering the truth rather than interrogation. However, it is very important to be prepared, as the answers you provide will be used to assign responsibility for the accident in which you were involved.

During your interview, you may be asked if you are okay with the conversation being recorded. You are under no obligation to agree to the recording, so if you are uncomfortable, simply state that you do not want the interview to be recorded. If you believe you may have difficulty getting your point across to the interviewer, you may request a number of resources, such as a translator.

Questions the Insurance Company May Ask You

The overall purpose of an interview that follows a car accident is to document what happened from your point of view. Further, it is likely that your testimony will be used to assign liability for the accident in which you were involved. In these interviews with insurance representatives, it is important to be as honest, but do not make assumptions or provide information if you’re unsure. If you are not sure how to respond, or if you did not fully understand the question, simply say that you do not remember. The last thing you want to do is immortalize something you do not mean.

In most interviews that follow a car accident, the questions that are asked include, but are not limited to:

  • When did the accident occur?
  • Where was the accident?
  • Who was involved?
  • Did you have passengers?
  • How did the accident take place?
  • Whose fault do you think the accident was?
  • Which direction were you heading?
  • Did you see or hear anything that can help determine the cause?
  • How many vehicles were involved?
  • Were you hurt? If so, what injuries did you sustain?
  • Was a police report filed?

How Staver Accident Injury Lawyers, P.C. can Help you Prepare

Being involved in a car accident can have serious consequences. If you were recently hurt in a collision, you may not know how you are going to put your life back together. With medical bills accumulating and the pain you have to deal with on a daily basis, the idea of filing a lawsuit to collect funds may seem impossible. This is where the skilled attorneys at Staver Accident Injury Lawyers, P.C. come in.

Our car accident attorneys serve clients throughout the Chicago area, including Aurora, Elgin, Hinsdale, Joliet, Naperville, and Waukegan. Our dedicated team of lawyers will handle the complicated procedures involved in your case while you focus on recovery. We will work tirelessly to ensure that you receive the funds you deserve.

Call (312) 236-2900 now to see how you can obtain the funds you need to move forward with your life.

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(312) 236-2900
(312) 236-2900
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